sarcazmo Posted June 14, 2013 Posted June 14, 2013 So I recently placed an order for 3 kistler klx rods. Since there wasnt too much info about them I figured I'd buy some and see for myself.I ordered the 7'3" heavy, 7'6" heavy, and the 5xd,6xd cranking rod.They shipped me one wrong rod, they gave me their 10xd rod instead of the 6xd rod. I sent an email and this morning I received a phone call from Trey Kistler himself. He apologized and offered everything to make it right. I told him it wasnt a big deal and I was going to need a more stout rod for deeper cranks and spoons anyhow and told him I'd buy the 6xd rod anyway. He offered me a VERY generous price and did not charge me any shipping.Doesnt get any better that IMO. Quote
11justin22 Posted June 14, 2013 Posted June 14, 2013 i met trey at the classic. Seemed like a very nice guy. Also picked up a klx there......It is absolutely fantastic! Quote
stkbassn Posted June 15, 2013 Posted June 15, 2013 I love my new Kistler rods. It's good to know they back them up with excellent customer service. It's a great product IMO! I'm getting more when I can. Quote
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