Whats Going On With E21 & Carrot Stix??

[EmersonFish]

I would not want to be the one charged with repairing the image of 'Carrotstix.' That is a tall order. But if there are, in fact, new people "at the helm" so to speak, I hope they can get things in order. Competition in the industry is good for everybody. If they are set on keeping the name, they better find ways to make it clear to the bass fishing community that things have changed and they deserve another shot at our valuable dollars.

I suppose they could send me a set of their complete lineup of rods and if they are great I will make sure everyone knows about it. I'll even wear an e21 hat while I'm doing it. You gotta start somewhere.

[TrippyJai]

Makes you wonder if the company is actually under new ownership. A simple question was asked whether the old broken rods would be honored and a long confusing answer was given. It's best to stay away from this company. I don't see anything that has changed and if it really has, I don't see the effort.

[Montanaro]

No sense in buying a fragile orange stick.

Fix the blanks and then the orange can once again be cool.

[tstone]

National account sales manager 

 

 

You guys don't have a PR or customer service type person? So far what I have read isn't very confidence inspiring.

[bluenitrouscoupe]

I use to like the orange ones but the black ones are trash.  broke 2 in 6 months

[deaknh03]

As a national account sales manager you would think there would be a certain level of grammatical correctness in his posts.

Exactly..

[carrotstix]

Makes you wonder if the company is actually under new ownership. A simple question was asked whether the old broken rods would be honored and a long confusing answer was given. It's best to stay away from this company. I don't see anything that has changed and if it really has, I don't see the effort.

Thank you Jay for the question , 

As of today we have honored and contacted everyone who had claim

[bqtow]

To whom would I contact to get my claim reviewed. I have been waiting for a validation email.

E21 Crankin Rod

bqtow@aol.com

Thanks

[bqtow]

To whom would I contact to get my claim reviewed. I have been waiting for a validation email.

E21 Crankin Rod

bqtow@aol.com

Thanks

Guess I got to just eat the "Carrot Stix"

Can anyone suggest a decent baitcaster combo for around $100.

Happy Holidays

[camsdad122712]

so how do I get a new e21 carrotstix? I am very disappointed in this rod and im hoping it was just a factory default. I was having a good morning fishing caught five small largemouth bass and over a dozen bream. I got snagged and gave a couple tugs to try and break it free and the rod snapped about a foot down from the tip. this was the first time I used this rod and it shouldn't have broke after a couple jerks. ive googled warranty information and it just keeps bringing me to cabelas, academy, and bass pro. where do I bring it or send it for my warranty?

[camsdad122712]

yep, im with you bqtow. guess I just have to take the loss. found a 1 800 number for carrot stix and they try to get you to sign up for all kinds of junkand at the end of it they say the number has changed. I called that number and its more advertisement. I will never own another carrot stix.

[plumworm]

You can all dip your Carrot stix  problems  in ranch dressing and enjoy.

[Diggy]

so how do I get a new e21 carrotstix? I am very disappointed in this rod and im hoping it was just a factory default. I was having a good morning fishing caught five small largemouth bass and over a dozen bream. I got snagged and gave a couple tugs to try and break it free and the rod snapped about a foot down from the tip. this was the first time I used this rod and it shouldn't have broke after a couple jerks. ive googled warranty information and it just keeps bringing me to cabelas, academy, and bass pro. where do I bring it or send it for my warranty?

http://catronicsusa.com/contact/

[IneedAnewScreenName-3252]

I have owned three different Carrot Stix for a number of years and have never had any durability issues.  I am happy to hear the company intends to continue manufacturing & distributing their product.

[tstone]

They're going to have a very hard time fixing the reputation Carrot Stix has. Why would I buy from them again given my horrible past experience when there are so many other companies that are proven to have better rods and customer service?

[Montanaro]

Get a pro to do well with carrot Stix and their reputation will improve. Until then they have a stigma.

[Fishes in trees]

I have had a couple of the Black Wild Carrot sticks for a few years now, a 7' something MH that I use for soft plastics and a shorter 6'9" one that I use for spinnerbaits/chatter baits.   I haven't broke them yet.  I would point out that I am not hard on my rods and I carry enough rods in my day to day fishing that no one rods sees that much action.

 

One of my fishing buds bought several of the carrot sticks and he broke them all.   He is harder on his gear than I am.

[pennix5]

i have 5 carrot stix wild black series rods for 2 years now fish them heavy havent had a problem yet

[hatrix]

Last weekend at Gander Mountin I had the guy working there try to convince me that I should buy a carrot stik. He was like following me around telling me how great they are and that's all he fishes. That's fine and to each their own. They could be a great rod but they are definetly not on my list of rods I am interested in. I actually had to tell him to give it up and just go away. It was weird.

[tomustang]

Maybe he drank too much V8

[FryDog62]

I think a marketing campaign to talk about the upgrade in materials and manufacturing, sign on a prominent pro to use/endorse the product.... and back it up with a warranty like St. Croix has - and it may sell again ~

[CaptainJerry]

This is what's happened this was last posted. A new owner, Jimmy D., has taken over the whole business. He settled all outstanding warranty issues and handles all warranty and customer issues personally. The company is no longer E21 either. Carrot Stix is an independent business. I use Carrot Stix Rods for both my tournament angling (bass and redfish) and charter business out of Charleston, SC. When you do this for a living you have to have dependable equipment and a dependable company backing their product. The new ownership has brought Carrot Stix back from the brink of disaster with new confidence in their customer service, new quality control methods and new products. Hook'em all. Captain Jerry

[Grantman83]

I thought carrot stix were under a Chinese conglomerate now? Did they sell to Jimmy D?

[buzzed bait]

same company, same garbage, new troll.....

[Choporoz]

I'm with buzz....walks like a duck....

 

Yo, Captain Jerry....curious as to why Boyd Duckett is featured on your Pro Staff page.  That's quite a coup for you if he's gone back to your rods over Ducketts.  Especially after he basically trashes your company on his own web page.

 

You guys still don't get it even a little bit.   I cannot, for the life of me, fathom why you're trying to crack this market --- the flaws in strategy and execution are painfully clear to us here on the sidelines who aren't even in the business.