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Posted

So I was going to flush my bearings the other day and as I went to remove the bearing from the side plate the clip popped out and landed on the carpet. After searching for a half hour with magnets on each hand I gave up. I then called shimano and they offered to send me one for free. Knowing this probably won't be the last time, I decided to order 10. The customer service agent told me with would be 3.80 with 3 in shipping. Ok so I bought them and look what came in the mail today. It's like some sort of sick Christmas joke.

95CED980-A40E-4984-9E71-8FD7A631BA89-959

07EDDE59-6CDB-438F-98D2-5001DA5F4725-959

269C80FB-4334-4326-937F-00DF3686C2A9-959

Posted

And I thought there was going to be a couple of reels in there......That is funny.

  • Like 1
Posted

Abu sent me a dozen c clips in a envelope years ago, just a stamp.  I wonder what they do now?

Posted

And I thought there was going to be a couple of reels in there......That is funny.

I was so hoping :)

Posted

haha, samething happened to me, i looked for the clip for 30 minutes, tore my whole room apart... Finally found it in an empty cup, lol.

  • Super User
Posted

Service shops have been ordering and seeing packageing that way now since first of the year.

Watch out for your price increases to pay for that waste.

We have talked to the service dept guys, and the prob is in the shipping dept.

Probably a new UPS contract.

 

Tight Lines All!  :fishing1:

Posted

One time I was detail stripping my Beretta 92FS Inox, and you know what V shaped twisted spring that puts upward tension on the trigger transfer bar? Yea that one, went "PIIIIIIIIIINNNNGGGGGGG" and into my living room carpet! Fortunately I found it by gently caressing the carpet... in the middle of which my wife walks in, looks at me with a stink eye, and I just replied "Don't ask :-P"

  • Super User
Posted

Wow!  They used to send parts in teeny, tiny, little boxes.  That's nuts!  What a waste.

Posted

Yup, I also had he same situation when I ordered a couple of handle knob cap. They sent it in a box that can fit a reel.  I thought the sent me a free reel when I saw the box in my front door step.. Haha..

Posted

The joke is that you cant order anything anymore without paying more for the item in shipping than the item itself.

Posted

Hahahaha.  Shimano taking the extra step to make sure your parts get there safely :P  I must say though Shimano has some quality service.  Especially on reels with their Platinum Warranty (i.e., Stella SW5000).  They take care of their customers :D

Posted

I bet with many companies having a flat rate shipping contract/fee is why they did that. On the other hand, you'd have to believe the padded envelope would still be cheaper to ship than a box.

  • Super User
Posted

Some outfits have reasonable, actual cost shipping policies, in sensible packaging.  Many others, however, don't...

 

Smooth Drag is an exception.  A buck for mailing drag washers - that just about pays for a stamp and the envelope - fair enough! And Dawn even cuts up a little piece of cardboard to put in the envelope to keep the drag washers from getting bent... :lol:

  • Super User
Posted

One thing is for sure: the package won't get lost in the mail.

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