bassin is addicting Posted January 16, 2013 Posted January 16, 2013 just wanted to give a little testimonial to their customer service.... when Bobby offered the 30% discount on his spinnerbaits i decided to try one. after i placed the order i realized it was pretty dumb on my part to just order one and it would be a better value to get at least another one. so i called later that afternoon and left a message that i'd like to add another and i would pay for it separately or however was best. i also sent an email explaining this. i called again the next morning and got ahold of a guy who said he didn't normally work in the office but that my order had already been processed and he couldn't help. i was disappointed, but i understood this morning Kim calls me and says she had been out of the office due to the flu and she read my email and talked to Bobby and he said "make it right". my order hadn't been shipped and Bobby said to just add the other spinnerbait to my order...no charge. i told Kim i would pay for the other one but she said...no. i have read all the good things about their customer service.....but now i have experienced it!!! i honestly can say i will be ordering more from them. i already use the Cavitron Buzzbait exclusively as well as the Megastrike attractant. thanks Bobby.... you are as awesome as others have stated. i hope i get to meet you at the Roadtrip in May. it will be my 1st one. hope you are there. 1 Quote
Bobby Uhrig Posted January 16, 2013 Posted January 16, 2013 LIES ALL LIES PAY NO ATTENTION TO THE MAN BEHIND THE CURTIN Quote
Super User Jigfishn10 Posted January 16, 2013 Super User Posted January 16, 2013 Good for your Bassin...I will have to say that my strikebacks came in the mail on Saturday the 12th, I wasn't able to get the 30% promotion for whatever reason, but these spinnerbaits are well worth it. I will be putting in an order for more when I get back from FLA next week. Quote
Super User roadwarrior Posted January 16, 2013 Super User Posted January 16, 2013 Great post and great service! Quote
Bobby Uhrig Posted January 17, 2013 Posted January 17, 2013 Leave me alone -I want to go to Fla -My buddy Jim is leaving for Falcon on Thursday-That was his christmas present.. Im going to give hime a sombrero and an AK47 1 Quote
shootermcbob Posted January 17, 2013 Posted January 17, 2013 Leave me alone -I want to go to Fla -My buddy Jim is leaving for Falcon on Thursday-That was his christmas present.. Im going to give hime a sombrero and an AK47 Might want to add a good supply of ammo as well...just sayin. Quote
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