38 Super Fan Posted January 16, 2013 Posted January 16, 2013 Good deal, I dealt with Pure Fishings CS once on a much smaller level, and they did a fine job for me as well.
scrutch Posted January 16, 2013 Author Posted January 16, 2013 Hey Scrutch. Think about plugging the hole. Find a carpet that is an acceptable match and buy a small piece, or remnant if you can. Place it over the damaged area, line up the nap, and secure it in place. Small screws or brads should work. Use a straight edge and a sharp utility knife, and cut through both carpets. You might need a few passes with the knife to cut cleanly through both pieces. Remove what you used to hold the "patch" in place, then set the patch to one side, keeping its orientation the same. Remove the damaged piece, and clean any remaining adhesive. Apply carpet adhesive according to directions, then fit the patch into place, and use something like a wallpaper roller and press the patch securely into place. To give it the weathered and worn look of the old carpet, scuff it with a wire brush until it's has the slightly worn appearance of the existing carpet. It's not likely that you'll get a perfect match, but it will be preferable to a crispy melted area, and will only cost a few bucks and some time. A good idea Tom thanks. The jury is still out on whether to patch it or get new carpet in the entire boat. You've seen my boat and know that the carpeting looks pretty good but there are a couple areas (like under compartment lids) that it is getting worn. Between the seats on the cooler lid is the worst. it is getting brittle and beginning to come apart under the lid. I assume all the carpeting is getting brittle too and if I didn't replace it this year I might start to see some more spots appear. Maybe not though. It might make sense to wait. Like I said, the jury is still out.
Super User LgMouthGambler Posted January 16, 2013 Super User Posted January 16, 2013 You seem to come out on top. I can't even get Berkley to replace a broken rod. I just noticed your location. Wow, I'm from Beaver Dam originally. You were right next door.
Super User J Francho Posted January 16, 2013 Super User Posted January 16, 2013 I'm really surprised they went so far to replace items damaged by the defective product. Warranties usually exclude this kind of liability. Nice to hear of them doing the right thing, though. Spares you an insurance claim.
jhoffman Posted January 16, 2013 Posted January 16, 2013 Lesson learned, never trust a volt setup without an inline fuze. I did the same thing with neons in a competition vehicle when I was young.
Super User flyfisher Posted January 16, 2013 Super User Posted January 16, 2013 Glad they made it right in your eyes. Did the ysay there were other problems or ask you send in your defective unit? Are they planning on fixing the issue on further sales? To me that is standing by their product. What they did is great but they need to fix the problem and not just throw some free baits and some cash people's way. Just imagine what could have happend if it was when you docked the boat at night.....you wake up in the middle of the night to see your boat in flames.
scrutch Posted January 16, 2013 Author Posted January 16, 2013 Glad they made it right in your eyes. Did the ysay there were other problems or ask you send in your defective unit? Are they planning on fixing the issue on further sales? To me that is standing by their product. What they did is great but they need to fix the problem and not just throw some free baits and some cash people's way. Just imagine what could have happend if it was when you docked the boat at night.....you wake up in the middle of the night to see your boat in flames. I sent the light back to them for analysis. They said their engineers wanted to examine it. And yes, I am really lucky I didn't plug it in inside my garage and go to bed. No boat AND no house (maybe no ME!). Then my attorney (who is also my WIFE) might have been involved! 1
Super User retiredbosn Posted January 16, 2013 Super User Posted January 16, 2013 I think that they were very fair, more than they were legally liable for. I doubt seriously if someone left a cell phone or GPS unit hooked up in a vehicle that Verizon or Garmin would replace the car should it short out and cause a fire.
Fishin24/7 Posted January 17, 2013 Posted January 17, 2013 I would also say you came out very well. Enjoy the new reel and baits.
Super User SirSnookalot Posted January 17, 2013 Super User Posted January 17, 2013 Warranties cover replacement of the defective product, but this goes a bit further. Where injury or property damage has been caused by a defective product both consumer protection laws and property liability laws allow the damaged party to seek compensation for the loss. The question is how much, for example if the entire boat would have caught on fire would he be entitled to a brand new boat, probably only replacement value and that would be determined by evidence of the value. Additionally boat insurance or HO insurance may cover the claim. Dealing with an amount of $1300 would rule out insurance claims or legal action (small claims is best bet), unless it's a matter of principal and the money is a secondary concern, which doesn't seem to be the case. Had the damage not occurred the carpet may have been replaced in a year or 2 anyway, settlement was the best way to resolve this issue. When adversity strikes we aren't always happy with the outcome, sometimes ya just gotta deal with it.
tbone1993 Posted January 17, 2013 Posted January 17, 2013 Warranties cover replacement of the defective product, but this goes a bit further. Where injury or property damage has been caused by a defective product both consumer protection laws and property liability laws allow the damaged party to seek compensation for the loss. The question is how much, for example if the entire boat would have caught on fire would he be entitled to a brand new boat, probably only replacement value and that would be determined by evidence of the value. Additionally boat insurance or HO insurance may cover the claim. Dealing with an amount of $1300 would rule out insurance claims or legal action (small claims is best bet), unless it's a matter of principal and the money is a secondary concern, which doesn't seem to be the case. Had the damage not occurred the carpet may have been replaced in a year or 2 anyway, settlement was the best way to resolve this issue.When adversity strikes we aren't always happy with the outcome, sometimes ya just gotta deal with it. We are beating a dead horse he made off fine. $1300 for the entire cartpet to be repaired is fine but he could get away with a section being replaced for much less. My suggestion is a $100 decal to put over the spot. It looks cool and covers the spot. 1
Super User roadwarrior Posted January 17, 2013 Super User Posted January 17, 2013 This thread started out as a "Thank You" and the parties involved resolved the issue. Let's move on. Good night Irene. -Kent a.k.a. roadwarrior Global Moderator
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