Super User retiredbosn Posted October 13, 2012 Super User Posted October 13, 2012 I mentioned in a separate post that I got a bad Cavitron and that an email to the company went unanswered, said I was basically thru with the company. Bobby saw my post, gave me his number, has completely backed up his product and then some. Since I made a public post about being dissatisfied that I should at least let everyone know that he stands behind his products. Thanks Bobby. Quote
Super User Darren. Posted October 13, 2012 Super User Posted October 13, 2012 Cool. Filed for future reference. Love Megastrike squeezed into a bag of worms... Quote
Super User roadwarrior Posted October 14, 2012 Super User Posted October 14, 2012 Stand-up guy and GREAT products! :respect-040: Quote
CoBass Posted October 14, 2012 Posted October 14, 2012 Always good to see someone who is willing to go the extra mile to right a wrong. We have a local lure company that will replace any lure for any reason and you don't even have to return the lure you had a problem with. He will usually include a freebie or two just to keep his customers happy. Needless to say his company is very well respected among the local anglers. Quote
TNBassin' Posted October 14, 2012 Posted October 14, 2012 Strike King is helping me out with an issue. Told me they were including so extras for the trouble. Love when a company backs their products and customers. Quote
Super User SPEEDBEAD. Posted October 15, 2012 Super User Posted October 15, 2012 Bobby is good people. He's a strange one, but good people. LMAO Quote
piscicidal Posted October 15, 2012 Posted October 15, 2012 I met Bobby at ICAST. At the time Robert and I were close to launching the Hawg Handle and we searched him out because we wanted to talk with him about warranty. He was very adamant about standing behind the product. We incorporated much of his advice into our lifetime warranty policy. Good to know he practices what he preaches. Quote
piscicidal Posted October 15, 2012 Posted October 15, 2012 Strike King is also top notch. I recently sent three red eye shad back which had "blown up" (puffed up like balloons...weird!). Got new ones back and a few extras. Quote
Bobby Uhrig Posted October 15, 2012 Posted October 15, 2012 I hate the guy- hes to nice Ok seriously never had an issue with a head being loose on a cavitron but something happened. We stand behind everything we sell.Satisfaction/ Quality and fish catching products are our standard. Just sent you out 6 new Cavitrons on me. Not an issue. Enjoy them and catch some fish Quote
Super User retiredbosn Posted October 15, 2012 Author Super User Posted October 15, 2012 I will definitely enjoy them, but 6!, wow too much. Quote
Bobby Uhrig Posted October 16, 2012 Posted October 16, 2012 Have 30,000 in stock - I can hook ya up 1 Quote
Super User roadwarrior Posted October 16, 2012 Super User Posted October 16, 2012 I hate the guy- hes to nice Ok seriously never had an issue with a head being loose on a cavitron but something happened. We stand behind everything we sell.Satisfaction/ Quality and fish catching products are our standard. Just sent you out 6 new Cavitrons on me. Not an issue. Enjoy them and catch some fish Wow...Too nice! Quote
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