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I rarely pay over $200 for a rod. I have looked at some rods that I want to buy that are in the $100-$200 range but only have a 1 year warranty which worries me. For example, I wanted to buy 7'2" mh/mf Shimano Zodias rod, it cost $200 but the warranty is only 1 year which is keeping me from pulling the trigger. I take good care of my rods but if I am paying that much I expect there to atleast be a 5 year warranty or more. I'm not making this post to complain but I am curious as to knowing how some of you feel about warranty and if you take it into consideration when buying a rod.

I have a Fenwick Aetos, the previous model, I purchased a couple of them when they were on sale. The rods have been great and I have been more than pleased with them. However two days ago I removed the reel and was cleaning up one of them. As I went to snug the reel in place the piece of cork covering the nut that holds the reel in its seat crumbled. I say crumbled as it is what it felt like. It is just cosmetic damage and in no way hurts the rod other than appearance. It's actually cracked the cork and I really am not sure if it will fall off or what at this point. I gently set it aside while I debate on what to do. I knew it was under warranty as the rod was only 6 months old so I went to Fenwick website to see the process. https://www.fenwickfishing.com/Fenwick-warranty.html I did as step one says and sent a email to them with the information requested. I also included the message below, an electronic copy of the receipt, and several pictures of the damage. The next day I recieved a email back that was as generic as a automated response can be asking for me to do exactly what I had just sent them. Literally a copy of their warranty claim page. So I replied back Then I get this but it also included the step by step instructions, addresses to ship to, and my Reference number – VOC # So here I am now with a rod under warranty that has cosmetic damage that to me was a random defect in the cork or glue or whatever that will make my rod look like ____. And my options are: Keep the 6 month old rod and let it look like ____ Spend roughly $20 ship the rod to them on a chance they may warranty it and I get the nice looks back for $20 Spend the roughly $20 ship the rod to them on a chance they say I damaged the rod. In this case I will not get my rod back, nor my $20, and in their words I will "receive a generous discount towards a new comparable non-warranty replacement rod". That sounds so good knowing I will be out more money on a warrantied rod to get a rod with no warranty and I paid part of the shipping. Or I just paid $20 to give my rod away if I do not want to spend more money on another rod that will have zero warranty. Who in their right mind puts customers in this position? What would you do? I seriously don't want a ugly rod (that piece is literally hanging by a thread), but I don't want to pay to literally give them my rod and end up with nothing either. If they were to decline the warranty I sure wouldn't want to send them any more money for another one of their rods with zero warranty. So what do you do?

Anyone have any experience with Fenwick's customer service? I love their rods and my whole arsenal is Daiwa reels and Fenwick rods. Was out fishing with my dad earlier this week and he stepped on and bent my 7'6" HMX punching rod's eyelet. I slowly and carefully bent the eyelet back straight and the resin cracked. The eyelet is now straight but the resin holding it to the rod has a fracture in it. The rod is fine but after all, it is my punching/frog rod that sees the most abuse and I would really like to get it fixed/replaced. Does anyone have any experience with Fenwick's customer service? I bought the rod from Gander Mountain only a few months ago and have the receipt.

I purchased a Shimano Cardiff 300a from Bass Pro yesterday and when I took it out of the box in the store the reel felt just fine. When I got in the car the reel had an unknown spot of friction on it, it felt rough. We were already 2 hours away from the store (Rancho Cucamonga, Los Angeles traffic was bad) and there was no going back. When i got home I reel was really grindy and I was afraid if I reel it anymore it would break. I have all the original papers that came in the box and the receipt. I have already contacted Shimano about this. Should i contact Bass Pro?

I just got 4 Shimano Symetre reels, 2 x 1000FL and 2 x 2500 FL. After about 5 uses each they have all began to bind when reeling. The box states see warranty info inside, however, there was no paperwork in the "new" plastic containers. Does anyone know where to find the info on the Shimano website, I see no info on reel warranties? Do they even have one anymore? Thanks Jon

hey guys I got a quick question but first the back story. I ordered a Duckett Micro Magic about a month ago and took my reel off the rod to clean the reel and put it back on and the reel seat nut on the rod broke (the threads on the inside of the locking nut stripped out). So I contacted duckett and he said send him the logo portion of the rod and a check for $20 and he would send me a new micro magic pro. That's excellent customer service if you ask me! so my question is do I cut the rod off above the logo and send him everything from the logo down or do I cut it off above the logo and above the reel seat and just send that section of the blank? this is the first time I have sent a rod in for warranty so any help is greatly appreciated. thanks.

Does anyone know how bass pro handles their rod/reel warranty. I'm interested in the PQ and Caronlite combo but I can't find any warranty info on their website. Anybody know how they handle damage claims or returns?