OK, So i bought a Dobyns Champion 683C, I wanted a dropshot rod really bad. So, i called up Dobyns. Richard answerd the phone and i said, " I Would like to trade a champion 683C for a 701SF and can i have a shipping label emailed to me and he said ok put a $ check in with the rod to cover the new one and shipping" which was on like 50$. After i shipped the rod i called back to have the 702 shipped instead so he said no problem. but, i am like a women with shoes, i changed my mind back. He helped through out the whole way and never sounded annoyed or like he hated my job. Dobyns rods has the best Costumer service and the best warranty. Dobyns for life!!!