It's an Abu Garcia Black Max 2, the low profile one, 2 months or so old.
When it happened:
I got a backlash, got lazy and tried to fix it with the trick where you put your thumb on the spool and turn the handle (first time I did it). I heard a click (maybe it was thumb bar engaging or maybe something getting damaged). So it didn't work and and just untangled it normally (picking at the line). Next time I try reeling in, the drag won't hold. Basically, my worm lure is heavy enough to keep it from reeling in.
What I tried:
Wiping the drag washers, tightening the drag (to the tightest), checking for slipping line on the spool (ghost drag?), made sure I positioned those two washers in a () position.
Other things I noticed: I also completely removed the line and cranked the handle. The spool does turn but putting my thumb fairly lightly on the spool will stop it from spinning while I can still crank the handle.
The drag washers should still be good, since it's pretty new and its not used too much.
Also, does anyone have the schematics for this reel. Can't seem to find it online. Abu Garcia's website only has the Black Max 1 which is similar but definitely has different parts. I just want to make sure I put everything back together right.
Any ideas on what I can do to fix? Thanks for any responses.
Here's a couple of picture if it helps.