I have ordered and received two EDGE rods from EDGE/NFC - both are high quality rods.
With that said both rods took a while to get to me, yet I was aware of that upfront as in my confirmation email it said 8 to 10 weeks. It ended up being a bit more than that yet it was fine as the lakes here in MN are frozen. One rod came with a bent/crushed guide (disappointing yet hard to tell if it occurred in manufacturing/packing/shipping ?). I emailed, with pictures, and within a few days had a return label and sent the rod back. It did take time, about 6 weeks, to get the rod fixed/back to me, yet that was within the timeline they had communicated to me. The second rod actually came a bit earlier than anticipated (a rep had called me to let me know I missed the first run of the rods being made but my order would be put in to the second round of production, perhaps someone cancelled their order and mine got bumped in to the first run ?).
The quality of the product is excellent, the work is being done in the USA, and the pricing is very reasonable for the quality of the rods. Certainly your experience has been different than mine and I can understand your frustrations.
With that said my experience has, overall, been a positive one with EDGE/NFC.