I don't mean to hijack the thread but the OP asked the question "Is there something wrong with my reel?" I've often asked myself the same question; along with is there something wrong with my line, my casting, my adjustments, my set up...ME?
I guess the responses to this are both reasonable and unreasonable. I think you might understand my point when you consider a couple of people suggest a complete service of a brand new reel. This recommendation leads to a number of questions...i.e. Why? A reasonable person could assume the reel should come from the manufacturer in A-OK condition or, if it isn't, be able to return/exchange it. Too much grease? How much is too much? How would I know if I'm not an expert in reel servicing or have never used that manufacturer/model reel before to know what's right or not right?
My experience is very similar as the OP... The first 'nice' bait casting reel I ever purchased was an Abu Revo Premier (PRM-L) in 2012. I had previously only used spinning gear and decided if I was going to buy a bait caster and not be frustrated, it better be a good one. I spent a lot of money on that Abu reel and a Veritas rod. I used it and was very disappointed in my purchase because the thing did not perform. (...or was it me?) How could I know? Since then, I have gotten other reels which have performed much better. Among them, the same Lew's Mach II reels that Keeper mentioned in an earlier post.
I still have that Revo Premier but hardly ever use it not knowing if there is something wrong with it or what. It's never performed. I've been reluctant to spend big $$$ on a high-end reel nor an Abu Garcia product fearing it will be a poor investment.
Since then...
I bought a Mach II combo owing to the 2016 iCast "best combo" selection and because it was on sale at the local Dick's Sporting Goods. I liked the Winn grips and the general feel of the setup. I'm very pleased!
So pleased that I purchased a second combo for my wife as Christmas gift later (...on sale again). Legit... for her... she had tried that Revo/Veritas combo and hated it too. She liked the Lew's so I bought her one. She works that thing like a pro!
I also have a Daiwa CC80HSL (about $50 now) which works better for me than that Revo ever did. I got it free when I bought a St. Croix Bass X rod at the MLF RedCrest Tournament! I put it on the Veritas rod with happy results. This makes me wonder if that Revo was 'broken' from the start and I just never knew.
I have a Lew's Custom Speed Spool (CG1SHL). I only coughed up the $$$ because it was 40% off during Gander Outdoors (store-closing sale) and those Mach II reels gave me confidence in both Lew's and my ability to use bait casting reels. I put it on that Bass X rod and it's awesome! At this point, I'm very much thinking the Revo was busted from the start. (How could I know?)
Now I have one of the brand new Lew's Tournament MP (TS1HMPL) reels which I haven't used yet. It was a gift from KVD himself which arrived on Christmas eve along with an autographed KVD ornament. (I'm not kidding...) It's no 'Leg Lamp' and didn't arrive in a big crate marked "Fragile" but I was pretty excited. I expect it will also out-perform that very first expensive Revo which probably never worked properly. Sadly, I didn't know due to my own inexperience.