Hey Guys,
I assure you, Ive tried everything !
Talked with tech for a hour when I was on the water.
Called them 4 more times, went back on the water
Changed every setting, removed all options, still the same issue
power on reset, soft/hard
changed both finders front to back
I also owned the Helix 10 Mega DI
I even called Minn Kota a few times and they said it wasn't the transducer.
Then I was told to disconnect the hub, at this point I had enough.
I gave up.
I asked if I could return them and they offer to check them out.
Wasn't willing to send them back during prime fishing season.
So at this point I went back to Lowrance,
I have a video where I was sitting in 6 foot of water and the readout went from 22', 18', 15' 17' to 6 reading three bottoms to a clear 6' reading and then bouncer all over again.
Thanks