I wondered if anybody else has had problems with them, once I had the manager tell me that a 7.1:1 baitcaster meant that it had 7 ball bearings and for 1 turn of the handle the spool would spin once. Also bought a trolling motor there and it took them 30 min to get it out of storage and to the counter where i was waiting. And also bought a reel and was dissapointed in it and brought it back hours later and they would not give me a full refund. Long story short will never buy anything there again.