I used to work at K-mart. You be amazed at the crap I've dealt with.
This one of my favorite. I was manning the customer service desk for about 15 minute, so the other lady can have her 15 minute break. This ugly looking woman came into store and she had a western union check. She goes "cash this." I replied "I can't, you have to take that to a bank and cash it." She look at me like I'm stupid and went "hunny, you have a western union machine, this here is a Western Union check and I want YOU to cash it for ME." I once again said "Ma'am I can issue you a check, but I cannot cash it. I'm not going to explain to you how banking and checking system work, so trust me your bank will gladly give you cash for it." she once and again said "I want my money! you or Western Union has my money! get me a manager." I called the manager and she comes down and said "we cannot cash your check, but your bank will." She got mad and said "hell with it." and left.
I don't understand why she upset? All she had do was go to a bank, there was actually a bank across street.
There was a guy in electronic asked if he could have a 900.00 tv for 400.00 and I said "sir, we are trying to make a profit, I cannot sell you that tv for 400.00" He complained to manager about me. She apologized to him on my behalf and told me not to do it again. We laugh about it 2 weeks later.
Oh well, I could write a book on things I've seen and done.