This is what's happened this was last posted. A new owner, Jimmy D., has taken over the whole business. He settled all outstanding warranty issues and handles all warranty and customer issues personally. The company is no longer E21 either. Carrot Stix is an independent business. I use Carrot Stix Rods for both my tournament angling (bass and redfish) and charter business out of Charleston, SC. When you do this for a living you have to have dependable equipment and a dependable company backing their product. The new ownership has brought Carrot Stix back from the brink of disaster with new confidence in their customer service, new quality control methods and new products. Hook'em all. Captain Jerry