I have developed what seems to be an almost fool-proof method of shopping in a big box store of any kind. If I NEED help, I find an employee (man or woman...makes no difference to me) that has AT LEAST as much gray hair as I do. They are preferably at least 50. I don't bother talking with young people anymore. I was in a Home Depot a while back and I asked a young person where something was and was told I could use the app. I told her, yes, it was true I could use the app but then why does the store need her? She didn't have much to say to that...lol