If its the fault of the rod all you have to do is pay for the shipping, they ship it back free and no fees for the rod. If you use the Gold plan and its a fault of your own it costs shipping on your end +$50 (that includes shipping back) to replace the rod. If its your fault and you use the gold plan + upgrade it costs you $50ish dollars less of the actual price of the rod ie My Mojo DS costs $110, I upgraded to the DS Tournament which retails for $260ish so the actual price of the DS Tournament is $200 + Free shipping on there end, plus another +15ish dollars to ship to Wisconsin.
Edit *Took about a week for the rod to get to me, but I also get express 1-2 business days.