I returned mine and got another, but I've yet to fish with it so far. Just messing around the yard though, the issue hasn't come up once and I hope it doesn't. If it pops up again, it goes back and I go Lew's.
I've done it many times with no issue. Any time I spool up my reels, I always try to troll the line all the way out and reel it back in with a lot of tension. This helps with memory and line twist, but you don't necessarily have to do this to get good results. Tighten the drag of the "donor reel" pretty tight so there is tension for the transfer to the other reel and you should be fine.
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