Remember you can purchase an extended warranty pretty cheap with them. 3-4 years on a rod or reel is a pretty good warranty for them.
Some of the lower quality BP reels don't get the best of all reviews, but the higher end models get pretty good reviews. The PQ for one, gets recommended here by Shimano, Diawa, ABU etc guys all the time for the best reel in the 80-100 dollar mark.
I've been told the same by MGR's there about certain customers or products they will extend it out further, but some do and some don't.