Call it what you will but to this day they are accepting responsibility for 1% - 2% of the rods, the rest are just great???? A local dealer has told me every single casting rod he sold has either come back to him or was sent back directly to Loomis. If you accept them telling you 1% - 2% of the rods have minor issues then there isn't a problem but the rest of us aren't banking on lies, sorry. Why didn't they recall the first run they knew had problems? They could have easily put the info on their website saying NRX customers may experience problems, if so please contact us but they chose to answer questions in a forum that maybe all of their customers don't visit and you can't assume just because they fish enough to justify a high end rod that they visit multiple fishing forums. I hate areguing and I'm really glad you are happy with them, my problem is they are trying to downplay the scope of this and by making a statement of 1% of the rods have problems, well that tells me I need to watch because they are unwilling to admit the problem is much more widespread so I too may end up with a bad, but I don't know since they really aren't telling me much info at all and if I buy a rodfor that price I expect to use it, not keep running to a UPS store to send rods back and then wait for a replacement. And I find it strange that there are such unlucky individuals that have got more than one bad rod when after all it was only a 1% or 2% problem, those people better steer clear of cars or traffic in general. I commend you for defending something you truly believe in, I know I'm mad because I can't be on your side but I really want to be its just that I get insulted when a large company like that tells a bald face lie and expects me to be to stupid to add numbers and not be able to figure out they are giving me a line of garbage, in fact they have ruined my faith in them, I should have known Shimano was going to end up changing my opinion of an iconic brand.