All I can say is "what a racket" these cellular companies have going. First off, I'm required to have a cellular phone or pager for work purposes, I have a cell phone. The phone was "free" when I signed up through an account rep that manages the accounts for where I work.
Whelp, last week while steelhead fishing I had my phone in the bottom of my vest just above waist level. I had breathable chest waders on and went in to a little deeper water to recover a Drennan float for a friend that he got hung in a tree laying in the water.
I heard my phone making wierd noises, "uh ooh". Yep, it got a LITTLE wet, no dripping water or anything, just a little moisture on the screen when I opened it up. The phone totally quit working. I let it dry for a day or so, I could send and recieve calls but the screen remained blank.
I call the account rep, he tells me that he find me a refurbished phone so I can make it through the end of my contract (May 07) then I will be eligible for a new phone. I get the phone 2 days later and a bill for almost $100. GOOD GRIEF, I didn't pay a cent for the original phone. The account rep tells me that it's the best he could do and it is better than paying "retail" for a new phone.
What a racket! They can give phones away for nothing when you renew or sign up for a new plan but when you need a replacement we get smoked!
Just wanted to vent and say what a crock!
Anyone else go through this?
Oh ya, the "insurance" for a phone. If I had it it would have still cost me nearly as much according to the rep to have the phone repaired and I would have been without a phone for a longer period of time!