Not sure how long you've had the Smoke but it's probably worth sending it in to DVT to take a look at (unless you're proficient in reel maintenance).
Friend of mine bought one and had similiar issues. Turned out it was bone dry on the inside, no oil, grease, hot sauce, etc.
It was tuned up by our local repair shop. It operated much better after proper maintenance. That said, it was exchanged a week later for a Lew's. Just something about it that he didn't like.