Hey guys i am new to this forum and i found out we have a pinnacle rep on site i thought i would ask a Q about my new Solene reel i just got.
Ok First thing i got this reel off E-bay. It was new in the blister pack when i got it. The guy i got it from is not a dealer for Pinnacle so i guess this is where the trouble starts.
Got the reel out of the pack put it on a new rod and spooled it up with 50# Spiderwire braid line. took it out in the yard to give it a test run and oh man. This puppy is making a loud noise when you cast it. so i cast it two more times. well then i take it back in the house took it off the rod and i take the left side cover off the reel only to find that one of the two magnet strips is laying in the bottom of the case cover. so i think to myself this is not a prob i can fix it. so i took the magnet plate out of the reel glued the magnet strip back in place. Now i have it back on the rod and i am back in the yard first cast loud noise again. so i keep casting the reel and the noise never gets any better.
Well i go in get online and e-mail Pinnacle about it. Today i get a e-mail from a guy named Don from Southeast Expo Rod and Reel Service, he tells me to call there parts line and let the guy there know what i need. so i did, talk to a guy named Martin and he tells me that i can't get just the magnet strip for the reel i have to buy a complete left side cover for the reel. Price 14.50+ shipping Now i am thinking i got a brand new reel and i am going to have to buy a side cover for it. then i got to find out what is making that grinding noise when i cast it i might as well toss this sucker in the trash and start over.
If i send it to them to fix they are going to charge me for parts and labor then i have to pay shipping both ways I would be better off just getting a new reel and calling the solene a loss. Now lesion learned. Don't buy a reel on e-bay you could wind up like me and not have a dang thing to show for your money. Pinnacle won't even talk to ya about fixing it even though i got it new in the package unopened. Lesion two you get what ya pay for. Next time i buy a new reel it will come from a walk in store and it want be a cheap line reel. Spend the extra money and buy a good reel from the get go. Now i am done fussing. Thanks for taking the time to read my post. And by the way this seems like a great forum.