DAIWA SERVICE GETS YOU BACK ON THE WATER
https://www.daiwa.com/us/service/warrantyservice/index.html
ROD WARRANTY
Daiwa rods are covered by a 1 year, 5 year, or limited lifetime warranty accordingly depending on the model of the rod. The warranty extends only to the original owner. Once the rod is received, our service technicians will inspect to identify the issue, and if it is determined to be a manufacturing defect, we will repair or replace the rod at no charge. In case the damage to the rod is determined to not be warranty eligible (missing parts, accidental, misuse, inadequate care, wear and tear) a replacement rod will be offered for a discounted charge. An estimate will be sent to customer showing the cost of the replacement. The customer must make payment to Daiwa before shipment of replacement rod. Please follow these instructions when returning rods or reels for warranty repair: *DO NOT CUT RODS*, enclose proof of purchase and a Repair Request Form with nature of problem. Also, please list the model name and number of rod and your return address. To protect against loss or damage in transit, your rod should be carefully packaged and adequately insured. Please retain all shipping receipts.
SERVICE REQUEST FORMS
REEL SERVICE REQUEST FORM - CLICK HERE
ROD SERVICE REQUEST FORM - CLICK HERE
A-Jay