Back to subject. Quantum reels have CQ issues that have plagued them for years. I have had an original QMD (made in Japan) since 1985'ish. I have my grand fathers old 33 (made in the USA). Both reels are in great shape. I just greased both yesterday as matter of fact. I could spool either and use it today without problem. I wish I still had my old 1310's or my Prolite. But I am glad to be rid of the QSS's, the Snapshots, the Hypercast, Micro, XtraLites, and Energy reels. One EM7-1 cost me a huge brown trout I still have nightmares about. Quantum's biggest problem is bean counters cutting counters. I would believe that an engineer worth anything can make a great reel. Cutting corners to a point to where it makes the accountants happy with the result is the trick.
I tuned an Extralite trigger spin, XTT00 last night. Required removing a ton of grease, turning down the gear shaft (how the bearing went on is as amazing as how it came off) and polishing the gear, degreasing everything, polishing the drag plate, de-burring the Teflon drag washer, and removing drive gear shims. I need to call Quantum to get a bearing for the left side as the three bearings are two pinion bearing and a right side drive. Had a place for the 4th bearing on the left side plate. I guess the accountant said "no". As was the case with the polishing of the gear I did. But after reworking this reel it is awesome! What I will have when I get the other main bearing is a 4 bearing Ultra light trigger spin with a 5.4:1 gear ratio and a smooth fade free drag. I think it will do well as my grand daughters first reel. Minus getting a bearing, I have $2 in the reel at this point.
Look at how many Cardinals are still in use. Even my QMD. Old Mitchells that still work. Then look at how many of the new reels have failed. I have learned to look at a reel's schematics and then have the reel in hand to see if it has the features I want. I own a full set of the Shimano Symetre FJ's. 500, 1000, 2-2500's and a 4000. But I wont be buying a Symetre FL. I own Curado E-series reels. I won't buy a G-series.
At one time If I could get a couple months out of any reel I was happy. I have killed ABU, Daiwa, Shimano , Lew's(original), and Quantum. if I used it, it died. One of my Symetre 2500's is on its 5th year, maybe. Cleaned it yesterday, too. I have had it to the beach surf fishing, Disney on a plane, tailrace trout and pond bass fishing, Carp fishing, and wading for smallies. It has seen some use. Only wear on it is the spool labeling is faded and has a scuff on the lip and the little plastic thingy in the handle has gone MIA. I'd imagine it could be found in the tailrace area I fish. I had to polish the oscillating slider, too. Other than that. Clean, lube, and fish.
Any reel can have flaws. But from my dealing with Quantum, I have found consistent QC issue and lack of customer support (a whole other issue I have had with Quantum) to make me spend my money on other product.