I know exactly what you're talking about. Whats happening is the spool is spinning too fast and the line is going around 360 degrees and catching on itself. Really annoying!! When I started using a baitcaster I lost a lot of lures this way, because of how fast it stops the line. I found that for me, the problem was in my cast. As opposed to spinning reels, you dont want to whip the reel really fast. Instead, the cast should be very smooth and have any easy flow to it. Start practicing casting with an underhand(out to the side) casting style, and use larger baits. Once you get the hang of the (smooth cast) you can move onto smaller baits. You might have to play with the brake setting, but I would say most importantly just concentrate on a smooth underhand cast.