I have used St Croixs warranty multiple times, no complaints, I don't have any sort of man crush on it, so I am not going to say it's the best, but it's good, reasonable, and they are prompt. I have also used Abu Garcia/Pure Fishing's warranty service a few times now too, and they are top notch as well. IMHO the Shimano over the counter warranty on rods is tough to beat, providing you don't have to drive halfway across the state to the store, or the Shimano retailer has the rod you are replacing in stock. I have had a few rods from different company's that were NOT easy to deal with............I won't name names, but it begins with a "K" and ends with "istler". And I wasn't wild about my lone exp. with G. Loomis 15 years ago either. I break a lot of rods, 99% of them my fault, Abu and St Croix don't care, they cover it, often for nothing, the least I can do is pay for the shipping to send it in, I consider it the cost of being stupid...LOL