dbass Posted November 29, 2007 Posted November 29, 2007 flechero, Anyone see the new kistler Christmas sale ad? Buy any kistler rod and recieve 2 free rolls of electrical tape with a mail in coupon to 3M.Yup now that's a great deal........ Quote
Super User Raul Posted November 29, 2007 Super User Posted November 29, 2007 Anyone see the new kistler Christmas sale ad? Buy any kistler rod and recieve 2 free rolls of electrical tape with a mail in coupon to 3M. ;D ;D ;D ;D Do you guys think I should ask for mine ...... that would make four rolls of tape, wonderin ' how much tape I will need that will last a lifetime. Quote
Super User Tin Posted November 29, 2007 Super User Posted November 29, 2007 Agree with Blade, if someone is asking questions about a product and you have not personally used one, just dont bother posting. I mean, dont put a product down unless you have experienced a problem with it. From my experiences I didnt experience an issue with the reel seats or anything else. But obviousley others have, and thats the great thing about a site like this, you get to see everything and everyones experiences. Flip a coin I guess.lol Quote
Super User Raul Posted November 29, 2007 Super User Posted November 29, 2007 Thats one of the things everyone says about Kistler, their cutomer service is great. And when going for a new rod, that is one of the big things I go for, besides weight and sensitivity. As for St. Croix replacing your reel seats :-/, it all depends who you talk to with their Customer Service or who gets the rod when it arrives at the factory. Key word in their and most other rod companies warranty programs are LIMITED. Dang ! that 's the word I skipped: LIMITED, how can LIMITED the warranty can be in a brand new rod on which THEY, not me ( for crying out loud ) glued a cheesy reel seat. I didn 't choose the danged reel seat, I chose to purchase their rods. I ain 't asking to replace a broken rod for free. Quote
Super User roadwarrior Posted November 29, 2007 Super User Posted November 29, 2007 Agree with Blade, if someone is asking questions about a product and you have not personally used one, just dont bother posting. I mean, dont put a product down unless you have experienced a problem with it. From my experiences I didnt experience an issue with the reel seats or anything else. But obviousley others have, and thats the great thing about a site like this, you get to see everything and everyones experiences. Flip a coin I guess.lol "Those who do not know their history are condemned to repeat it." Direct, personal experience is NOT a requirement. Quote
Super User Tin Posted November 29, 2007 Super User Posted November 29, 2007 Sorry Raul, generalized that. Everyone I personally know that owns a kistler, including myself when I snapped one in the tailgate of a truck. Sorry to hear of your issues with them. Quote
Super User Raul Posted November 29, 2007 Super User Posted November 29, 2007 Agree with Blade, if someone is asking questions about a product and you have not personally used one, just dont bother posting. I mean, dont put a product down unless you have experienced a problem with it. From my experiences I didnt experience an issue with the reel seats or anything else. But obviousley others have, and thats the great thing about a site like this, you get to see everything and everyones experiences. Flip a coin I guess.lol "Those who do not know their history are condemned to repeat it." Weellllll, I do know the story and I can assure you I won 't repeat it, will never purchase a Kistler again. And if there 's any doubt I do have the rods: Quote
Low_Budget_Hooker Posted November 29, 2007 Posted November 29, 2007 Correct me if I'm wrong Tin but wasn't it going to cost you an arm and a leg to send back 3 rods to Croix WHEN YOU WERE SPONSORED? Boat's not full of those anymore,lol. As for Kistler, I have owned 1, mag ts (spinning) Loved it. Called Kistler on it and the new one was sent BEFORE I sent in the old one. They said to use the new tube to send the other one back. I paid 1 way shipping, that's it. No "$30 replacement cost or surcharge or anything. I accidently kicked it overboard 2 days later but,.... Just my experience. Raul- Wanna sell those? Being a piece of junk, I'm hoping they are cheap? I'll use them for tent poles or something, $20-$30 a piece? Quote
Super User Tin Posted November 29, 2007 Super User Posted November 29, 2007 Yup that was me, just lucky I guess. 3 new Croix's, 3 first casts, 3 breaks 8 inches above the cork. Said it was a LIMITED lifetime warranty. Quote
Fish MD Posted November 29, 2007 Posted November 29, 2007 I had the Mag TS All Day Flippin stick (lost it in a boating accident). Loved that rod, balanced and sensitive. Great hook setting power. Had no problems or complaints. what happened? Id imagine the reel moved in the seat- mine did it to- all I did was put a 1/2" piece of e-tape on the reel and it is now perfect. Some reels are a bit loose in the seat- I'm a bit loose in the seat some days. I tried the kissler and much prefer loomis. If you are going to drop that much drop a few more and get a GLX. You'll never fish anything but a GLX after that. The hook set power on a loomis is unmatched. St Croix are close though. Quote
Super User Raul Posted November 29, 2007 Super User Posted November 29, 2007 I never said they were junk , I 've been saying since the day I fished with them that the reel seat is junk. I like the blank, I like the design but hate the reel seat. I think that a responsible manufacturer like Kistler in this particular case should have been more finicky with the reel seat he selected for the series, man, if I 'm going to make hundreds of rods ( potentially hundreds of claims and problems ) I have be shure that the components are not Ok but PERFECT, heck, make 3-4-5-10 test rods and test the components, instead of looking at the balance sheet of the company you should check the most important thing of all which in ultimate instance is going to be reflected in the same balance sheet of the company you looked at first when you made the decision based on dollars and cents. If all you care about is money look at it this way: 1.- Ok I sold two rods to Raul and made cash in the process 2.- I didn 't know Raul was so danged finicky 3.- Raul tells everbody he knows he is not satisfied with my product 4.- So Raul is scaring away potential customers 5.- I have lost not only with Raul, I sold him 2 rods, but he is never going to purchase me more rods and I loose all the potential customers I could have made. For me the deal is simple: I don 't care how much you are saving purchasing reel seats from X instead of Y, if purchasing reel seats from Y costs you 1,2,3 or 10 dollars more per rod I 'd rather have you charging me those 10 dollars in the price and you know what ? I WILL GLADLY PAY THEM. 10 dollars more is cheap for all the trouble I 'm making for YOUR FAULT. You are in the business of making rods, I am not, I don 't make a living out of making rods, you make a living with MY money. Quote
Super User 5bass Posted November 29, 2007 Super User Posted November 29, 2007 As an owner of many Kistler rods, some of the Magnesium's do have reel seat issues. I got rid of the Mg's that I bought and continued to buy the Helium LTA's....they are Kistler's "best bang for the buck" in my opinion. Kistler's customer service has been very good so far and I will buy more LTA's, if not LTX's in the future. Quote
Low_Budget_Hooker Posted November 30, 2007 Posted November 30, 2007 Shimano had issues with certain reels too. Now I got great customer service from them too so I'm not picking on them but does that mean you'll never buy a Shimano either Raul? Things happen. Mistakes are made, it's how the company deals with you as their current and possible future customer that matters. Again, I got great service from both. Kistler also had issues with the 1st run of the spinning magnesiums as well and they were all handled the same way mine was. Replacement sent 1st. Has ANY other company done that? Not fighting, ...asking. These are the only situations I've personally been involved in. Which brings to mind that often it can be as simple as how you talk to them when you call but regardless, warranty shouldn't depend on personality. Quote
Super User Jimzee Posted November 30, 2007 Super User Posted November 30, 2007 I have 9 Kistlers. Out of the 9, one has had a reel seat issue when I got it. I was the 7'8" Flippin Stick. I tightened it down on a TD-Z, no more issues. All of the rods I have received this year have had Fuji reel seats. I think they fixed the problem. Every time this subject is brought up the same guys, (you know who you are) have to jump on the band wagon and start pointing out the reel seat problem. I guarantee that more than half of you have not even fished one day with one of these rods. If you have, you would be more than willing to overlook this mistake. They corrected it, get over it. BTW, I spoke to the man himself (Trey Kistler) when I found out I had a loose reel seat, he offered me a full refund or exchange if the problem did not go away. The problem went away. I am not fussing, just telling it like it is. Sorry.... 8-) Edited to add......I am in no way sponsored by Kistler rods, I only wish I was. Quote
Super User roadwarrior Posted November 30, 2007 Super User Posted November 30, 2007 Okay, this is my last post on this thread. When Kistler rods were first introduced they were hyped "As good or better than G.Loomis at a better price." Since that time (3-4 years?) the blanks, guides and reel seats have all been replaced. This might be spun as "upgrading" overtime as other companies do, but in Kistler's case, they offer nothing "proprietary" except the magic hook keeper. So, forget about past claims and performance, NOW the rods are "As good or better than G.Loomis at a better price?" Quote
Low_Budget_Hooker Posted November 30, 2007 Posted November 30, 2007 So, forget about past claims and performance, NOW the rods are "As good or better than G.Loomis at a better price?" I agree. Great rods for the $ (now)(and better service to boot) Quote
AnthonyRSS Posted November 30, 2007 Posted November 30, 2007 The hook keeper sucks like no other though. Anthony Quote
Super User Raul Posted November 30, 2007 Super User Posted November 30, 2007 Shimano had issues with certain reels too. Now I got great customer service from them too so I'm not picking on them but does that mean you'll never buy a Shimano either Raul? Things happen. Mistakes are made, it's how the company deals with you as their current and possible future customer that matters. Again, I got great service from both. Kistler also had issues with the 1st run of the spinning magnesiums as well and they were all handled the same way mine was. Replacement sent 1st. Has ANY other company done that? Not fighting, ...asking. These are the only situations I've personally been involved in. Which brings to mind that often it can be as simple as how you talk to them when you call but regardless, warranty shouldn't depend on personality. I knew the subject was going to arise, the difference is, if I happen to get a Shimano rod with a bad reel seat I just send the rod and they 'll give me another one at no cost and if the replacement happens to have the same problem well I can send it again and I 'll keep doing the same until they make it right. Quote
Super User Tin Posted November 30, 2007 Super User Posted November 30, 2007 So, forget about past claims and performance, NOW the rods are "As good or better than G.Loomis at a better price?" Yup, now a days I would. I really like Loomis, I have absolutley nothing bad to say about them, but I would take a Kistler over them, just like it more. But I like Carrot Stix more than both Quote
Low_Budget_Hooker Posted November 30, 2007 Posted November 30, 2007 Shimano had issues with certain reels too. Now I got great customer service from them too so I'm not picking on them but does that mean you'll never buy a Shimano either Raul? Things happen. Mistakes are made, it's how the company deals with you as their current and possible future customer that matters. Again, I got great service from both. Kistler also had issues with the 1st run of the spinning magnesiums as well and they were all handled the same way mine was. Replacement sent 1st. Has ANY other company done that? Not fighting, ...asking. These are the only situations I've personally been involved in. Which brings to mind that often it can be as simple as how you talk to them when you call but regardless, warranty shouldn't depend on personality. Are you saying Kistler won't make it right?? Quote
Super User Raul Posted November 30, 2007 Super User Posted November 30, 2007 You think of me like if I were right across the fence from Kistler. Let 's see, shipping from Mexico to the US = 30 dollars, shipping from the US to Mexico = 30 dollars plus 17% of import tax from 180 = 30 dollars so that would make 60 dollars for ever time I send the rod to be replaced until Kistler makes it right. Shipping back and forth from León to Monterrey to the Shimano dealer 7 dollars, no import tax. I can spend 7 dollars in shipping every time until the Shimano dealer makes it right. Quote
Low_Budget_Hooker Posted November 30, 2007 Posted November 30, 2007 You think of me like if I were right across the fence from Kistler. Let 's see, shipping from Mexico to the US = 30 dollars, shipping from the US to Mexico = 30 dollars plus 17% of import tax from 180 = 30 dollars so that would make 60 dollars for ever time I send the rod to be replaced until Kistler makes it right. Shipping back and forth from León to Monterrey to the Shimano dealer 7 dollars, no import tax. I can spend 7 dollars in shipping every time until the Shimano dealer makes it right. Yes, it makes sense but why is it any different than getting something replaced from any other company that had a screw up, ie, Shimano, Kistler,etc?? I don't see where Kistler deserves such criticism for a mistake when mistakes are common throughout the industry. I just don't get why they are singled out here. If they didn't learn from their mistakes or had bad service concerning replacements I could understand but they are stellar in both categories JUST LIKE the brands you support. So why are they singled out, am I missing something? (surely not being confrontational, I am just a bit lost here I think) Quote
Super User Raul Posted November 30, 2007 Super User Posted November 30, 2007 I support nobody, none of them give me half a penny for saying good things and shutting my mouth when I detect a problem, problem that not only affects me but will also affect somebody else. If you think I don 't bad mouth Shimano, Gloomis, Daiwa, etc. that 's because you haven 't known me long enough to hear me bad mouthing them, got plenty stories about them too. Quote
bait__Monkey Posted November 30, 2007 Posted November 30, 2007 Hey Amigo...you...da skinny one... Be caful...my cous' don't ned no hep, but i alwas ther...just in case. Yos'no, me an Raul go back awas... Quote
Low_Budget_Hooker Posted November 30, 2007 Posted November 30, 2007 I support nobody, none of them give me half a penny for saying good things and shutting my mouth when I detect a problem, problem that not only affects me but will also affect somebody else. If you think I don 't bad mouth Shimano, Gloomis, Daiwa, etc. that 's because you haven 't known me long enough to hear me bad mouthing them, got plenty stories about them too. That's my point, if you have stories from all of them.....how come you would still buy from them but not Kistler. Just askin' Hey Amigo...you...da skinny one...Be caful...my cous' don't ned no hep, but i alwas ther...just in case. Yos'no, me an Raul go back awas... Relax knuckle Dragger,.......(We've never been close) : Quote
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