Super User MickD Posted March 20, 2020 Super User Posted March 20, 2020 Kudos again for Humminbird phone customer service, fast access to knowledgeable agents who can make decisions on their own and make things happen. 1 Quote
Global Moderator 12poundbass Posted March 21, 2020 Global Moderator Posted March 21, 2020 I’ve heard nothing but good things from Humminbird CS. I’ve had the same experience with Garmin CS. Quote
Super User Jig Man Posted March 21, 2020 Super User Posted March 21, 2020 Mostly they are good people though not all have the same level of expertise. The service department is a whole different situation. Quote
Super User MickD Posted March 22, 2020 Author Super User Posted March 22, 2020 I haven't gotten two of my newspapers since March 6, took me almost a week to contact the national one, have not yet been able to contact the local one, still not getting either. It was really nice to be in contact within a couple minutes with a real Humminbird person who could make things happen . And she did. So while not perfect possibly, so much better than anything else I've experienced lately. Quote
Super User slonezp Posted March 22, 2020 Super User Posted March 22, 2020 Always been good to me Quote
Super User Sam Posted March 23, 2020 Super User Posted March 23, 2020 Ever tried Lowrance for help? Just asking. I have no comment on the subject. Quote
Super User MickD Posted March 23, 2020 Author Super User Posted March 23, 2020 Nope, I don't own a Lowrance product any more, so. . . Quote
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