SHIMANO RULES!

[roadwarrior]

Recently sent a Shimano Stella 2500FS in for service.  Turnaround time was

about a week and the charge was -$0- 

 

My, my, my...

 

 

 

[lmbfisherman]

Nice!  

[new2BC4bass]

I'm wondering if there would have been a charge if the reel was a $50-$70 reel instead of a $700 reel.

[Delaware Valley Tackle]

That’s especially impressive given the number of small washers and spacers in a Stella. Most of us charge a surcharge to work on them. Who knows how far they took it down though. 

[JackKlassen]

You think they'd service my E7s for free if I sent them in?

[roadwarrior]

On 4/23/2019 at 3:30 PM, Delaware Valley Tackle said:

That’s especially impressive given the number of small washers and spacers in a Stella. Most of us charge a surcharge to work on them. Who knows how far they took it down though. 

You da MAN!

 

The only reason I went with Shimano's service center was because this reel is JDM and if

parts were required (and they were), I thought they might be hard to come by and a headache 

for you. BTW, Shimano USA does not generally service JDM reels, but apparently in my case

the bearing and shield (?) were interchangeable with other Stella 2500. 

 

[FishTank]

You are lucky and I am glad they you got it fixed, especially for free.  My experience has not been that great with their reel repair service. 

[Camjuno]

 My one friend had to send in an Antaries DC ( I think that’s how you spell it )  for service after having it for a couple weeks  and it took nearly 4 months for them to return it.  I love Shimano it’s probably my favourite real company  but I find sometimes there services are Hit or miss.  Glad to hear yours was so quick and painless ??

[Further North]

I sent in a Calais DC a while back, had it back in less than a week, new gear, new bearing and a tune up, for $30.

[onenutinthewater]

Sent in a Chronarch MGL this winter- back in 3 weeks with new main, pinion and maintenance. $25.

Im just disappointed it happened after 15-20 steelhead.