MikeinFresno Posted July 17, 2014 Posted July 17, 2014 this came up on a Kayak forum. Some of the guys work at tackle shops where they have just been notified of this by Shimano. Just FYI. It will be a one year warranty after that. Keep your receipts for your existing rods so you can keep the Lifetime warranty. Quote
Arv Posted July 17, 2014 Posted July 17, 2014 Sorry for the potentially "duh" question, but does this mean that the Cumara A will no longer have the lifetime warranty? Not complaining, just wanting to clarify. Quote
Super User Tywithay Posted July 17, 2014 Super User Posted July 17, 2014 They will honor all lifetime warranties on previous purchases. This applies to rods going forward. Quote
Loop_Dad Posted July 17, 2014 Posted July 17, 2014 Man, this is no good as I don't know if I have all the receipts. Quote
Super User Chris at Tech Posted July 17, 2014 Super User Posted July 17, 2014 Aren't they also eliminating any element of over-the-counter warranties? Quote
Super User flyfisher Posted July 18, 2014 Super User Posted July 18, 2014 I would guess if there is a serial number on the rod it would be easy to tell what year the rod was manufactured. where it would get dicey is if an older rod is warrantied for a near version but the lifetime warranty should carry over but without proof it might be a challenge Quote
Super User Tywithay Posted July 18, 2014 Super User Posted July 18, 2014 I would guess if there is a serial number on the rod it would be easy to tell what year the rod was manufactured. where it would get dicey is if an older rod is warrantied for a near version but the lifetime warranty should carry over but without proof it might be a challengeIf your lifetime rod is replaced by a new model, the new model will have a one year warranty. Quote
Super User flyfisher Posted July 18, 2014 Super User Posted July 18, 2014 If your lifetime rod is replaced by a new model, the new model will have a one year warranty. not sure if that is accurate since the rod you purchased has a lifetime warranty...not a lifetime warranty until you replace it with a model that has a one year warranty. I know craftsman had a similar issue way back in the day. As everyone knows they have that lifetime warranty and many people were buying their tin snips that are used for siding and when they wore out they were replaced. They got smart and changed them up to Sears brand instead but if you had proof that they were originally Craftsman they honored the warranty with the Sears branded merchandise. On a side note, I was going to try out a Shimano rod for a new jig rod and a big reason was the warranty and my local shop carries them but i may rethink that idea. Quote
Super User iabass8 Posted July 18, 2014 Super User Posted July 18, 2014 not sure if that is accurate since the rod you purchased has a lifetime warranty...not a lifetime warranty until you replace it with a model that has a one year warranty. I know craftsman had a similar issue way back in the day. As everyone knows they have that lifetime warranty and many people were buying their tin snips that are used for siding and when they wore out they were replaced. They got smart and changed them up to Sears brand instead but if you had proof that they were originally Craftsman they honored the warranty with the Sears branded merchandise. On a side note, I was going to try out a Shimano rod for a new jig rod and a big reason was the warranty and my local shop carries them but i may rethink that idea. It's already been discussed. If your lifetime warrantied rod is replaced /w a new generation rod, it's given the new generation warranty. Aren't they also eliminating any element of over-the-counter warranties? yes. you have to send them to shimano now. - All shimano rods with lifetime warranties will be honored IF you have original proof of purchase - ALL Shimano rods moving forward will have a 1-year warranty - There will be NO over the counter exchanges anymore, all rods must be shipped to Shimano and replacements will be mailed Quote
Super User F14A-B Posted July 18, 2014 Super User Posted July 18, 2014 I think it's slightly unreasonable, 5 year I am fine with, but I will not pay 300$ for a shimano rod with one year only. Even though I know most issues happen rather quickly, that's not always the case. Lots of rod company's though. Quote
Super User Chris at Tech Posted July 18, 2014 Super User Posted July 18, 2014 I'm not impacted here since I only really purchase Shimano spinning reels but it's pretty crappy that they killed both the lifetime warranty AND the OTC part at the same time 1 Quote
Super User Darren. Posted July 18, 2014 Super User Posted July 18, 2014 I'm not impacted here since I only really purchase Shimano spinning reels but it's pretty crappy that they killed both the lifetime warranty AND the OTC part at the same time This I agree with (the "it's pretty crappy" part). If I need to exchange my previous-gen Compre rods, I'd expect to be grandfathered in to the OTC warranty, but sadly that seems to no longer be the case. I would love to have seen a lower price point since the Lifetime OTC warranty is no more. Many I've read/spoken to, have said that warranty was added on to the price of the rod. 1 Quote
Super User K_Mac Posted July 18, 2014 Super User Posted July 18, 2014 There is no question that the price of the warranty is added to the cost. I am fine with paying a fair price without the cost of free replacement when I carelessly break a rod. I never have understood why people think that is the manufacturer's problem 1 Quote
BigMoneyGrip Posted July 18, 2014 Posted July 18, 2014 I keep all of my receipts. If my wife ever finds them, I'm gonna die. 5 Quote
jtharris3 Posted July 18, 2014 Posted July 18, 2014 Well that sucks balls! Thanks a lot Shimano!! Quote
Super User SirSnookalot Posted July 18, 2014 Super User Posted July 18, 2014 There is no question that the price of the warranty is added to the cost. I am fine with paying a fair price without the cost of free replacement when I carelessly break a rod. I never have understood why people think that is the manufacturer's problem I agree, I've yet to have a problem with any rod from any company that didn't surface quickly. A defect was handled by the store or online company I purchased it from. I have never had the need to use warranty for a rod. When I do see warranty for less than lifetime I get a bit nervous that the company no longer has faith in their own product. Question remains to be seen, will quality suffer? Quote
Super User Tywithay Posted July 18, 2014 Super User Posted July 18, 2014 I agree, I've yet to have a problem with any rod from any company that didn't surface quickly. A defect was handled by the store or online company I purchased it from. I have never had the need to use warranty for a rod. When I do see warranty for less than lifetime I get a bit nervous that the company no longer has faith in their own product. Question remains to be seen, will quality suffer? I've always looked at it in an opposite light. They're confident that their product will not fail. I think if people are buying rods for the warranty, they're selling themselves short. There's a lot of rods that far outperform the lifetime rods, but have a shorter warranty. If the price is paying for performance, instead of a warranty; I'm all for it. If they still put out a mediocre product and do away with the warranty to up their profits, they can KMA. Quote
Preytorien Posted July 18, 2014 Posted July 18, 2014 I'm a Shimano fan, but I think if you spend above a certain price point you also should be buying at least a 5-yr warranty. Kind of disappointing. I guess this will just mean I switch to a Dobyns or G. Loomis next time around huh? Quote
0119 Posted July 18, 2014 Posted July 18, 2014 I never have understood why people think that is the manufacturer's problem That was just built into the price of already inflatedly priced chinese made rods that cost them nil to build. A strategic move to hold on to their cult like hold of zombie like brand loyalists. In a year and a half when they introduce the Curado K and you cant get parts for the you now obsolete I's, even more people will become disenchanted. Quote
mod479 Posted July 18, 2014 Posted July 18, 2014 I'm a Shimano fan, but I think if you spend above a certain price point you also should be buying at least a 5-yr warranty. Kind of disappointing. I guess this will just mean I switch to a Dobyns or G. Loomis next time around huh? Not a bad idea. I broke a champion last weekend, my fault, not the rods. The closest dobyns dealer is about 40 minutes north in Canada, shop owner said bring it in, no receipt required, 70 dollar replacment out the door. Really is no hassle. Quote
Super User Hi Salenity Posted July 18, 2014 Super User Posted July 18, 2014 I'm a Shimano fan, but I think if you spend above a certain price point you also should be buying at least a 5-yr warranty. Kind of disappointing. I guess this will just mean I switch to a Dobyns or G. Loomis next time around huh? Why switch from Shimano to Loomis? 1 Quote
Preytorien Posted July 18, 2014 Posted July 18, 2014 Why switch from Shimano to Loomis? As far as the website says (unless they're changing Loomis too) they're still offering the lifetime warranty. Strange though that they're owned by Shimano, but the warranty isn't the same. Who knows..... But hey, my Shimano has a lifetime, so until it breaks I'm fine. Quote
Delaware Valley Tackle Posted July 18, 2014 Posted July 18, 2014 There is no question that the price of the warranty is added to the cost. I am fine with paying a fair price without the cost of free replacement when I carelessly break a rod. I never have understood why people think that is the manufacturer's problem Amen. If a rod doesn't break the first few times you load it, the manufacturing is fine. After that any breakage is related to use and handling. 2 Quote
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